Fractional head of sales vs. your first full-time sales hire
The overwhelmed founder's instinct is "I need to hire a salesperson." Sometimes right. Expensively wrong more often than you'd think.
The €150k mistake
The pattern I see most: a founder drowning in sales work hires a senior AE or a VP of Sales, expecting them to come in and build the machine from scratch. They won't. Senior sellers expect the system to exist. They're closers. They are not going to do an archaeological dig through your inbox for old contracts, define your ICP, set up your CRM, or write your training docs. Hired into a vacuum, they close a few deals from their own network, stall, and leave inside a year. Cost of the experiment: a senior salary, the opportunity cost of the pipeline they didn't build, and often the founder's conclusion that "sales doesn't work for our product."
What a first hire actually needs to inherit
- A defined ICP that has survived contact with real deals, not a boardroom document.
- A playbook: demo scripts, objection handling, qualification criteria, expansion plays.
- A CRM with enough discipline that pipeline review means something.
- An onboarding plan. At 3T Software Labs my 30-day curriculum got non-technical hires to their first demo in a month; without one, ramp ran two to three months and some senior hires never got there.
- An interview rubric, so you're testing for the skills your motion actually needs rather than likability.
The sequencing that works
Build the system first, at fractional cost and commitment, while the founder or the fractional lead is still closing. Then hire the full-time person into a working machine, where they can do the thing senior sellers are actually good at. The fractional engagement should end with the hiring rubric and the onboarding curriculum as deliverables; if your fractional lead plans to stay forever, that's a different arrangement, and worth questioning.
This order also flips the investor conversation. A documented, repeatable sales system is now table stakes for a serious seed or Series A story; "we hired a salesperson" is not.
About to make your first sales hire? Email me before you sign the offer letter. A short audit of what exists is cheaper than the €150k version of finding out.
Email Becky